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Use cases

TESTA’s top 8 use cases for crowdsourced QA and testing

TESTA leverages a global network of testers in over 90 cities to provide iGaming operators with real-world insights. These 8 use cases showcase TESTA’s top client challenges, testing solutions, and business value.

In-market onboarding and customer journey testing

Scenario

Optimizing the the actual onboarding process with real people is essential for new player retention and satisfaction.

Solution

User journey testing finds friction in the onboarding process, from download and registration to deposits and gameplay.

Value

Improves conversion rates and boosts iGaming user satisfaction by delivering a flawless onboarding experience.

End-to-end payment method integration testing

Scenario

New payment integrations require seamless functionality across multiple devices and locations, presenting challenges.

Solution

TESTA performs payment flow testing, covering deposit and withdrawal processes to ensure functionality across devices.

Value

Improves the overall payment experience, reduces frustration for valued customers, and decreases customer support tickets.

Bonus testing for player satisfaction

Scenario

You need to ensure that deposit bonuses, free spins, and other promotions work flawlessly to engage players and build trust.

Solution

TESTA's crowdsourced testing ensures bonuses function as intended on any device in any market so players’ claims are hassle free.

Value

Increase player signups and retention by offering a bonus experience that works as promised, boosting engagement and trust.

Performance testing with real people on real devices

Scenario

During high-traffic periods, it’s crucial for platforms (live dealer, slots, sports betting etc.) to load fast and play smoothly.

Solution

TESTA specializes in performance testing on casino games and sports betting platforms, identifying all kinds of glitches.

Value

Reduces latency, improves load times, and prevents crashes, which enhances user experience and player retention.

Localization assurance for global expansion

Scenario

An iGaming operator expanding into new markets is concerned about how well their platform resonates with local players.

Solution

TESTA provides full localization testing, ensuring that your platform is culturally and linguistically aligned with your market.

Value

Increases user acquisition and retention by offering native experiences, builds trust and loyalty with local players.

KYC testing

Scenario

Complex KYC steps and document uploads can frustrate users and lead to abandoned registrations.

Solution

TESTA tests the KYC process under real-world conditions to optimize ease, clarity, and security.

Value

Increases completion rates and builds brand trust by providing a smooth, user-friendly KYC experience.

Compatibility testing

Scenario

Users face inconsistencies and delays during account verification, impacting onboarding and deposits.

Solution

TESTA ensures a seamless, cross-platform verification experience, from account setup to deposit.

Value

Reduces drop-off rates and enhances user trust, leading to more successful onboardings and deposits.

Competitor benchmarking for strategic positioning

Scenario

Operators need to know how the user experience of their platform stacks up against top competitors—especially in new markets.

Solution

TESTA’s benchmarking service delivers actionable insights by comparing your platform to your competitors—anywhere.

Value

Gives you real data for strategic decisions so you can efficiently improve platform performance and stay ahead.

With TESTA's global network of testers

across Asia, Europe, North and South America, Africa, and Oceania, we ensure your platform meets the demands of players worldwide. Our crowdsourced solutions empower iGaming operators to deliver top-tier experiences that drive engagement, retention, and growth.

Real people, real devices, any iGaming market

Book a short call to discuss your testing issues and long term goals.

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TESTA | CROWDSOURCED QA FOR IGAMING

Test, iterate and grow your iGaming business with TESTA, the QA Crowdtesting Platform built for the iGaming industry. Covering global markets with a community of iGaming-savvy QA testers, we test with real people on real devices from any market. From thorough manual and automated functional testing to insightful competitor analysis and responsive performance monitoring, TESTA’s crowdsourced data and solutions deliver immediate value. Explore our resources for the latest iGaming trends and learn how TESTA can streamline your QA process. TESTA is more than just testing, it’s a competitive edge that provides comprehensive data and solutions for iGaming software developers, operators, and providers. Get in touch with a Service Delivery Manager today and get free crowdsourced QA tests.

 

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